RETURN POLICY
King Radiator Hd Inc reserves the right to refuse any returned merchandise that does not comply with the return guidelines outlined below.
RETURN AUTHORIZATION
- All returns must be approved and assigned a Return Merchandise Authorization (R.M.A.) number prior to shipment.
- To request an R.M.A., please contact our support team with your invoice number and details about the item being returned.
RETURN REQUIRMENTS
- All returned items must be shipped back in their original packaging and in new, unused condition. being returned.
- Returns must be initiated within 30 days of the invoice date.
- The customer is responsible for return shipping costs unless the product was shipped in error or is determined to be defective by King Radiator Hd Inc.
DAMAGED OR DEFECTIVE ITEMS
- Returns will be rejected if items are damaged due to abuse, accident, corrosion, negligence, or improper installation.
- If you believe you received a defective item, please contact us immediately with photos or videos of the defect and the batch number for verification.
SHIPPING DAMAGE
- King Radiator is not responsible for damage or loss during transit. Please file claims directly with the carrier if your shipment arrives damaged.